1. Who we are
This website is operated by Fleshlightindia. By placing an order you agree to these terms.
2. Age requirement
The products sold here are intended for adults. You must be 18 years of age or older to browse or buy. By ordering you confirm that you meet this requirement. We may cancel any order where we have reason to believe the buyer is under 18.
3. Products and descriptions
We describe every product as accurately as we can, including materials and dimensions. Photographs are illustrative and colours may vary slightly between screens and batches.
4. Pricing and payment
All prices are listed in Indian Rupees and include applicable taxes unless stated otherwise. We may change prices at any time, but changes never affect an order already placed. Payment is taken through a secure third-party gateway; we never see or store your full card details.
5. Orders
Your order is an offer to buy. We accept it when we dispatch the goods. We may decline an order if the item is out of stock, the pricing was clearly wrong, or we cannot deliver to your address.
6. Delivery
Delivery timelines are estimates, not guarantees. Risk passes to you on delivery. See our Shipping Policy for details.
7. Returns
Because of the intimate nature of these products, hygiene rules limit what can be returned. See our Refund & Returns Policy.
8. Acceptable use
Do not use this site unlawfully, attempt to breach its security, or scrape its content.
9. Liability
We are responsible for supplying products that match their description and are of satisfactory quality. We are not liable for misuse of a product or for failing to follow the care and safety instructions supplied with it.
10. Governing law
These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction.
11. Contact
Questions about these terms: support@desirematrix.com
Last updated: 18 September 2026. This policy is a starting template and has not been reviewed by a lawyer. Have it checked against your actual operations before you take real orders.